Provides advice, assistance and leadership into designs, documents, communicates, and enforces network standards, policies and procedures for standardizing network assets.
Participates in network architecture reviews.
Participates in network technology evaluations.
Performs detailed designs of new or changing network infrastructure.
Installs, configures, maintains, and replaces network hardware and software.
Conducts multiple levels of testing prior to release of new and upgraded network systems, products or services.
Performs root cause analysis, resolves problems and recommends solutions.
Establishes guidelines and standards for capacity management review and establishes standards for network operations.
Monitors and plans capacity of all network infrastructures, devices and data circuits to plan for future growth.
Analyzes system performance and performs preventative networks maintenance to provide availability according to operating level agreements.
Works towards providing a fully redundant high availability infrastructure at all times.
Performs monitoring, alerting, reporting, and trending of network and telecom systems.
Performs business continuity and disaster recovery testing.
Develops automation scripts and programs to streamline manual operations and reduce manpower requirement in maintenance and monitoring activities.
Performs troubleshooting and issue resolution and escalate issues to appropriate 3rd party vendor if needed.
Provides technical support and consultation to colleagues and customers as needed.
Bachelor’s degree in Computer Science or related field or equivalent combination of industry related professional experience and education
5-8 years of experience
Current CCNA network certification or greater
Working experience with network equipment
Working experience with firewalls, access control lists, and load balancers
Working experience with routing and switching technologies and protocols
Working experience in network device monitoring and capacity planning