The Order Fulfillment Manager reports to the Director of Network Fulfillment and is responsible for day-to-day order management and network Command Center activities. He / she will be accountable for seamlessly connecting order management and reporting activities to customer experience and performance metrics. The manager will ensure our Command Center activities continue to expand and mature along with the rest of our fulfillment network. As this is an emerging capability, he / she is responsible for assisting in deploying new capabilities using change management, training, team development and process refinement. The manager ensures that our internal supply chain organization feels aligned with any fulfillment activities.